Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly:

  • Name and email address during registration
  • Phone numbers for transactions
  • Transaction history and preferences
  • Device information for security purposes

2. How We Use Your Information

Your information is used to:

  • Process your transactions
  • Provide customer support
  • Send transaction notifications
  • Improve our services
  • Prevent fraud and ensure security

3. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing
  • Transaction PIN protection
  • Regular security audits

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Payment processors to complete transactions
  • Service providers (network operators) to deliver services
  • Law enforcement when required by law

5. Cookies

We use essential cookies to maintain your session and preferences. No third-party tracking cookies are used.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account
  • Export your transaction history

7. Data Retention

We retain your data for as long as your account is active. Transaction records are kept for 7 years for regulatory compliance.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect data from minors.

9. Contact Us

For privacy concerns, contact us at privacy@tadavtu.com or via WhatsApp.